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Smithsonian National Museum of Natural History
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Visitors with Disabilities

The National Museum of Natural History is committed to providing inclusive experiences for all audiences.  Please contact 202-633-8854 or email NaturalExperience@si.edu for access services. 

Arrival

Entrance

The accessible entrance to the National Museum of Natural History is located on the Constitution Avenue side of the building.

  Accessible Entrance on Constitution Avenue
  Accessible Entrance on Constitution Avenue

 

Wheelchair Accessible IconMetro

The closest Metro to the accessible entrance on Constitution Avenue is the Federal Triangle Metro station, which is located on the Blue and Orange lines. Please note that the entrance on the National Mall side of the building on Madison Drive is not accessible for persons with physical disabilities.  

Parking

The Smithsonian does not provide parking, but there are designated accessible spaces around the National Mall.

Downloadable Accessibility Map

Here you can view and print a map with accessible entrances, curb cuts, designated parking, and more for Smithsonian facilities on the National Mall.Standard and large print copies are also available at the Visitor Information Desks. Please download the Accessibility Map here.

Courtesy Wheelchairs

The National Museum of Natural History has courtesy wheelchairs that may be borrowed on a first-come, first-served basis free of charge for use within the building. The wheelchairs, which are all manually operated, may not be taken outside of the Museum.  They are located on the ground floor (Constitution Avenue entrance) under the ascending elevator by the Visitor Information Desk.

Wheelchair Park location   Wheelchairs

Location of Wheelchair Park relative to Evans Gallery Information Desk

  Wheelchair Park

Exhibitions

Exhibition spaces are accessible to visitors with disabilities. 

Opened CaptioningVideo presentations within exhibitions are open captioned.

 

 

 

Assistive Listening SystemsInduction loops with receivers are available for use at the Rotunda Visitor Information Desk.  The Worldwide Theater in the Hall of Human Origins contains an induction loop.

 

 

Tours, Programs, and Publications

Audio DescriptionVerbally-desribed touch tours designed for visitors with disabilities may be arranged by contacting (202) 633-8854 or NaturalExperience@si.edu.

 

 

Accessible PrintLarge print floor plans, tactile guides, and program calendars are available at the Visitor information Desks. 

 

 

Access for Individuals Who Are Blind or Have Low VisionTactile objects are provided for all visitors at designated points throughout the Museum.  Discovery Room, Insect Zoo, and Q?rius (pronounced “curious”) offer additional opportunities for tactile experiences. Hours may vary.

 

 

Sign Language InterpretationIf you would like to have a sign language interpreter or real-time captioning (CART), you should call (202) 633-8854 or send an e-mail to NaturalExperience@si.edu.

 

 

Service Dogs

Service dogs specially trained to assist a person with a disability are welcome in the Museum.

Johnson IMAX® Theater

The Johnson IMAX® Theater is equipped with a multichannel infrared system that provides audio amplification and audio description; Rear Window captioning is also provided within the theater for mission-related films.  Ask for assistance at the box office. There is designated seating for wheelchair users and their companions. 

Amenities

The Museum has accessible restrooms.  Family/companion care restrooms are located on the 1st floor (off the Rotunda via the Ocean Hall and by the IMAX® box office).

Feedback

The Visitor Experience team hopes you enjoy your experience.  Please let us know your feedback by filling out a comment card at one of our Visitor Information Desks or emailing us at NaturalExperience@si.edu.

 

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